1) WEBSITE TERMS & CONDITIONS OF USE
Last updated: September 2, 2025
1. Owner and Operator
Website: dazoom.co and associated subdomains (e.g., app.dazoom.co)
Operator: PROVEO LLC ("DAZOOM.CO", "we", "us").
Jurisdiction: Wyoming, United States.
Contact: [email protected]
2. Acceptance of these Terms
By accessing or using the Website, you agree to these Website Terms & Conditions of Use (the "Website Terms"). If you do not agree, you must not use the Website.
3. Changes to the Website Terms
We may update these Website Terms at any time. Changes are effective upon posting to the Website. Your continued use constitutes acceptance.
4. Eligibility and Account
Some features may require an account. You are responsible for safeguarding your credentials and for all activity under your account.
5. Permitted and Prohibited Uses
You agree not to: (i) compromise the security or integrity of the Website; (ii) attempt to access non‑public areas; (iii) reverse engineer, scrape at scale, or use robots/crawlers without prior written permission; (iv) upload malware; (v) use the Website for unlawful purposes or in violation of third‑party rights or applicable platform policies.
6. Third‑Party Content and Links
The Website may link to third‑party sites or content. We do not control or endorse third‑party content and are not responsible for their practices.
7. Intellectual Property
All trademarks, logos, visuals, text, software, and other content on the Website are owned by us or our licensors. No license is granted except as necessary to view the Website in your browser.
8. Disclaimer of Warranties
The Website is provided “as is” and “as available” without warranties of any kind.
9. Limitation of Liability
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to your use or inability to use the Website.
10. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your use of the Website in breach of these Website Terms or applicable law.
11. Governing Law and Venue
These Website Terms are governed by the laws of the State of Wyoming, USA. Exclusive venue lies in the state or federal courts located in Wyoming.
12. Contact
Questions about these Website Terms: [email protected].
2) TERMS OF SERVICE (SaaS)
Last updated: September 2, 2025
1. Parties and Scope
These Terms of Service (the "TOS") are a binding agreement between PROVEO LLC (d/b/a DAZOOM.CO) and the entity or individual who purchases, accesses, or uses the DAZOOM.CO software and services (the "Customer"). The Service includes online reputation management, review request and display, social posts from reviews, local listings management, AI‑assisted responses, an SMS chat widget, related dashboards, APIs, and mobile apps.
2. Accounts and Administrators
Customer must provide accurate registration information and maintain it updated. Customer is responsible for all actions taken under its accounts, including its administrators, team members, and API keys.
3. Plans, Pricing, Taxes, Billing
Subscriptions. The Service is offered on a subscription basis (monthly or annual) with automatic renewal unless canceled as provided herein.
Prices and taxes. Current pricing appears on our pricing page or order form. Prices may be listed exclusive of taxes; applicable taxes will be added as required by law.
Payments. Payments are processed via Stripe in the currency shown at checkout.
Upgrades/Downgrades. Plan upgrades are billed immediately (prorated when applicable). Downgrades take effect at the next billing cycle.
4. Cancellation and Refunds
Cancellation. Customer may cancel at any time via the account interface; access continues until the end of the prepaid term.
Refunds. We offer a 7‑day money‑back guarantee for the first purchase only. Thereafter, fees are non‑refundable, except where required by law.
5. Service Availability and Support
The Service is provided on a commercially reasonable efforts basis. We may schedule maintenance with reasonable notice. Support channels and hours are listed in the documentation or customer portal.
6. Messaging Compliance (SMS/Email) and Reviews
Customer is the controller of its contacts’ personal data; DAZOOM.CO acts as processor/sub‑processor when processing such data on Customer’s behalf.
Customer must obtain valid consent (opt‑in) for SMS/email communications and honor opt‑out commands (e.g., STOP/UNSUBSCRIBE). Unsolicited communications and spam are prohibited.
Customer will not create, solicit, or display fake, incentivized, or manipulated reviews and must comply with platform policies (e.g., Google, Yelp, Facebook) and fair‑marketing laws.
7. Customer Data and Privacy
Ownership. Customer retains ownership of all data and content uploaded into the Service ("Customer Data").
License to operate the Service. Customer grants DAZOOM.CO a non‑exclusive license to process Customer Data solely to provide and improve the Service.
DPA. Data processing is governed by our Privacy Policy and, where applicable, a Data Processing Addendum (DPA) available upon request at [email protected].
8. Integrations and Third Parties
The Service may integrate with third‑party tools (e.g., analytics, communications, payment gateways). Third‑party terms apply to such tools. We are not responsible for their availability or performance.
9. Security
We implement reasonable technical and organizational measures appropriate to the risk. No online service can guarantee absolute security.
10. Platform IP and Feedback
We and our licensors retain all rights in the Service and underlying software. If you provide feedback, you grant us a perpetual, worldwide, royalty‑free license to use it without restriction.
11. Acceptable Use
You may not: (i) reverse engineer or bypass security; (ii) use the Service for unlawful purposes; (iii) upload malware; (iv) exceed reasonable usage limits; (v) infringe others’ rights.
12. Suspension and Termination
We may suspend or terminate access for material breaches, unlawful activity, or risks to the Service, with prior notice where reasonably possible. Upon termination, Customer may export Customer Data for 30 days.
13. Warranties and Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY UNDER THESE TOS WILL NOT EXCEED THE AMOUNT PAID BY CUSTOMER DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
15. Indemnification
Customer will defend, indemnify, and hold us harmless from third‑party claims arising from Customer’s (i) unlawful use of the Service, (ii) Customer Data that infringes rights or violates law, or (iii) breach of these TOS.
16. Force Majeure
Neither party is liable for delays or failures caused by events beyond reasonable control.
17. Changes to the Service or TOS
We may modify the Service and these TOS. Material changes will be notified with reasonable advance notice. Continued use after the effective date constitutes acceptance.
18. Governing Law and Venue; Notices
These TOS are governed by the laws of the State of Wyoming, USA, with exclusive venue in Wyoming courts. Official notices: [email protected] (general) and [email protected] (legal/privacy).
3) PRIVACY POLICY
Last updated: September 2, 2025
1. Who We Are
This Privacy Policy explains how PROVEO LLC ("DAZOOM.CO", "we", "us") collects, uses, and shares personal information when you visit dazoom.co or use our Service.
2. Scope
This Policy applies to (i) Website visitors, (ii) Customers using the Service, and (iii) Customer contacts whose data is processed on Customer’s behalf. For (iii), Customer is the controller and DAZOOM.CO is the processor.
3. Information We Collect
Account data: name, email, phone, password hash, organization, preferences.
Billing data: billing name, address, tax ID, and limited payment details; full payment processing is handled by Stripe.
Operational data: contacts imported by Customer, messages, reviews, responses, social posts, and related metadata.
Technical/usage data: IP addresses, device identifiers, logs, cookies and similar technologies.
Support data: the content of tickets, messages, and attachments you send us.
4. How We Use Information
Provide, operate, and improve the Website and Service.
Authenticate users and secure the Service.
Process payments and invoices.
Send operational, security, and support communications.
Analytics, metrics, and fraud/abuse prevention.
Direct marketing where permitted by law, with appropriate opt‑out options.
5. Legal Bases (EEA/UK)
Contract (GDPR 6(1)(b)) to provide the Service.
Legitimate interests (6(1)(f)) for security, basic analytics, and improvements.
Consent (6(1)(a)) for marketing and non‑essential cookies.
Legal obligation (6(1)(c)) where applicable.
6. Messaging and Marketing
Customer must ensure it has a lawful basis/consent to contact Customer contacts by SMS or email and must honor opt‑outs (e.g., STOP/UNSUBSCRIBE). We provide features to help manage preferences.
7. Cookies and Similar Technologies
We use necessary cookies for core functionality and, with your consent, analytics and/or advertising cookies. Manage preferences via the cookie banner or your browser settings. [Add or link your cookie preferences page when available.]
8. Sharing and Recipients
We may share information with:
Service providers/processors (e.g., hosting, analytics, communications, payments, support) bound by confidentiality and data‑processing terms;
Authorities where required by law or to protect rights;
Business transfers in connection with a merger, acquisition, or asset sale.
9. International Transfers
Where data is transferred outside your region (e.g., EEA/UK), we use appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms.
10. Data Retention
We retain personal information as long as necessary for the purposes described above and to comply with legal obligations. Customer Data is retained for the subscription term and 30–90 days thereafter for export/backup, unless deletion or anonymization is requested earlier by Customer.
11. Security
We apply reasonable technical and organizational measures proportionate to risk. However, no method of transmission or storage is 100% secure.
12. Your Rights
EEA/UK: access, rectification, erasure, portability, objection, restriction, and withdrawal of consent.
California (CCPA/CPRA): right to know, delete, correct, opt‑out of sale/sharing of personal information, and limit use of sensitive information. We do not “sell” personal information as defined by the CCPA/CPRA.
To exercise rights, contact [email protected] and indicate your jurisdiction. We may need to verify your identity.
13. Children’s Privacy
The Service is not directed to children under 13 (or the minimum age in your jurisdiction). If you are a parent/guardian and believe your child provided information to us, contact
[email protected] to request deletion.
14. Processor Commitments (Summary)
When we process Customer Data as a processor, we follow Customer’s documented instructions, implement appropriate security measures, assist with data‑subject requests where feasible, and ensure equivalent obligations for any authorized sub‑processors. A full DPA is available upon request at [email protected].
15. Contact
General inquiries: [email protected]
Privacy/Legal: [email protected]
16. Changes to this Policy
We may update this Privacy Policy periodically. We will post the updated version with its effective date. For material changes, we will provide reasonable advance notice.